Jobs at The Westin Anaheim Resort

• Busser - Tangerine (Chefs/Kitchen)

  OVERVIEW: A busser serves patrons by setting tables; placing and replacing silverware; keeping beverage glasses full; help with running food when necessary, adhering to sanitation and safety policies; clearing and cleaning tables, chairs, and environment. Busser will occasionally serve food and beverages to patrons at tables. The busser must possess professionalism, is friendly and will strive to meet the highest standards of quality customer service.

• Host / Hostess (AM) - Tangerine (Food & Beverage)

  OVERVIEW: As a Westin Anaheim Resort’s Host/Hostess, you will be responsible for exceeding guests expectations by being the face of the outlet and creating the first impressions by providing them with friendly, prompt and attentive service that is tailored to the customer’s preference. Seat guests in the dining and bar areas while ensuring a smooth handoff to service staff. Ensures that the guests are seated and attend to any questions that they may have. A Host will be an operator and possess skillful organizational skills to maintain the dining area well controlled, answer phones, and reservations in a prompt and professional manner as well as direct calls when applicable.

• Food & Beverage Marketing Manager (Sales & Marketing)

  JOB OVERVIEW: The Food & Beverage Marketing Manager is part of an important team that creates and executes sales and communications to guests and customers.  Under the leadership of the Corporate Director of Marketing, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the multiple restaurants, bars, and outlets that are all managed by Wincome Hospitality. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities to selling private dining parties in the available private dining spaces identified in the various food and beverage outlets managed by Wincome Hospitality. Success is measured by how well this manager achieves the private dining revenue goals set by outlet, social media engagement and also by how effectively the marketing and communications campaigns the manager creates drives revenue to each outlet.

• Valet Attendant (Transportation)

  DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Apply today.

  Responsible for greeting guests, parking and retrieving guest vehicles in a prompt yet safe manner and escorting guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and orientate the guests on room features (e.g., use of room key, ice and vending areas, in-room safe, valet laundry services, and other features of the room). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.

• Front Service Cashier (Guest Services)

  DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Apply today.

  Responsible for coordinating and monitoring all aspects of the valet cashier desk. Ensure all guests are courteously, cordially and efficiently handled with special attention to the valet operation. To monitor the activities of the valet desk, by answering all incoming phone calls, efficiently dispatching the staff, and assisting guests with vehicle requests, parking charges and payments.Ocasionally parking and retrieving guest vehicles in a prompt yet safe manner. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Communicate parking procedures to guests/visitors. This is a Part-time position. 

• Banquet Manager (Catering/Banquet)

  Responsible for the management of all aspects of the Banquets department in accordance with Westin Anaheim Resort standards. Complete responsibility for the service and quality of all banquet and meeting functions. Works well together with the Director of Banquets to manage all banquet positions. Ensure guest satisfaction. Coordinates all aspects of event operations from setup, service, strike and cleaning. Reviews and executes Event Orders for clients' functions. Demonstrates, trains and implements a high level of customer/client service and service standards.

• Human Resources Generalist (Human Resources)

  Are you looking to advance your Career in Human Resources ? Come join a great team and grow with our expanding family!

  The Human Resources Generalist is responsible for the administrative human resources duties for three hotels and the corporate offices.  Additional responsibilities include the coordination of staff recognition, employee relations, career fairs and training events.

• Valet Manager (Transportation)

  DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Apply today.

  Responsible for all Front Services and staff. Areas of responsibility Valet and Bell operations. Directs and works with supervisors and employees to successfully execute all guest arrival and departure procedures. Works to establish a safe and secure environment for all guests and associates. Strives to continually improve guest and employee satisfaction and maximize financial performance of the department. 

• Assistant Front Office Manager (Guest Services)

  DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities.

  Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Front Desk, Service Express, Guest Services and Front Services. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

• Barback PM (Food & Beverage)

  OVERVIEW: The Westin Anaheim Resort’s Barback perform tasks to support the Bartender and other staff members. They help with opening and closing duties, prepare and serve drinks, stock items, assist in the reordering process.

• Host / Hostess - Tangerine (PM) (Food & Beverage)

  OVERVIEW: As a Westin Anaheim Resort’s Host/Hostess, you will be responsible for exceeding guests expectations by being the face of the outlet and creating the first impressions by providing them with friendly, prompt and attentive service that is tailored to the customer’s preference. Seat guests in the dining and bar areas while ensuring a smooth handoff to service staff. Ensures that the guests are seated and attend to any questions that they may have. A Host will be an operator and possess skillful organizational skills to maintain the dining area well controlled, answer phones, and reservations in a prompt and professional manner as well as direct calls when applicable.

• Bar 1030 Lounge Server (Food & Beverage)

  OVERVIEW: Westin Anaheim’s Outlet servers will execute dining service from any outlet to include; Bar 1030 (Mainly), RISE, Tangerine Room, or Bella’s Splash pool. The server will be a dynamic individual who is able to take orders, serve tables and manage a dining room with fine dining abilities and finesse to adhere to Westin Anaheim Resort’s high standards. Our serves will be the face of our restaurants and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean to Covid-19 sanitation standards and tidy when guests arrive, presenting menus and serving food and beverages. The server will be quick on their feet (literally and metaphorically) and have a polite and friendly attitude.

• Marketing Manager (Sales & Marketing)

  Communications is a strategic function, integral to the marketing discipline, and encompasses the actions taken to influence external guests, internal guests, owners, the company and community-at-large.  Marketing, publicity, ecommerce, social media, promotion and civic involvement are all means to accomplish the goal of building business.  Communications activities and budget must be integrated into the hotel’s overall sales and marketing plan and must parallel the primary revenue objectives of the hotel.  While usually qualitative as opposed to quantitative, every communications action should strive to impact the hotel’s revenue objectives and be directed towards a specific goal. 

• Grounds & Landscaping Engineer (Engineering/Maintenance)

  GENERAL DESCRIPTIONThe Landscaping/Grounds Person is responsible for administering, directing, and controlling the Hotel grounds and landscape. The Landscaping & Grounds Person is responsible for maintaining a safe, appealing, and clean property while maintaining good customer service and a positive attitude.

• Tangerine Cook 3 (PM) (Chefs/Kitchen)

  OVERVIEW: The Cook 3 is responsible for the daily mis en place of his or her station, adhering to recipe cards and ensuring the standards of quality are being met. Must be proficient in all cooking techniques. Must prepare for all banquet events as needed and execute in a timely fashion if in the banquet kitchen. If in an outlet must follow all recipe cards to ensure quality and consistency.

• Food & Beverage Manager (Food & Beverage)

  DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Apply today.

  The Westin Anaheim Resort’s Food & Beverage manager represents the resort’s culinary vision by adhering to flawless service execution and by this; the Food and Beverage Manager will have strong leadership capabilities with a magnetic and charismatic personality that encases the ultimate guest dining experience for all guests. At the same time the F&B Manager will consistently maintain standards, highly motivated teams and a key perspective on revenue and labor management.

• Service Express Agent (Guest Services)

  DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Apply today.

  Responsible for telephone switchboard station in order to answer telephone calls. Process guest requests for wake-up calls, screening calls, room service orders and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g. Bellperson, Housekeeping, Engineering, Room Service, Valet), and follow up with guest to ensure their request has been met to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. Assist guests with accessing the internet. Report accidents, injuries, and unsafe work conditions to manager.

• Front Office Supervisor (Guest Services)

  DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Apply today.

  Responsible for assigning work and ensuring the completion of daily tasks in Front Desk operations in the hotels continuing effort to deliver outstanding guest service. Position directs and works with managers and employees to carry out procedures ensuring an efficient check-in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department

• Cook 2 - Banquets (Catering/Banquet)

  OVERVIEW: The Cook 2 is responsible for the daily mis en place of his or her station, adhering to recipe cards and ensuring the standards of quality are being met. Must be proficient in all cooking techniques. Must prepare for all banquet events as needed and execute in a timely fashion if in the banquet kitchen. Must prepare and execute all menu items for their station if in an outlet according to the recipe cards to ensure that quality standards are being met.

• Service Express Agent / PBX (Guest Services)

  DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Apply today.

  Responsible for telephone switchboard station in order to answer telephone calls. Process guest requests for wake-up calls, screening calls, room service orders and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g. Bellperson, Housekeeping, Engineering, Room Service, Valet), and follow up with guest to ensure their request has been met to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. Assist guests with accessing the internet. Report accidents, injuries, and unsafe work conditions to manager.

• Cook 2 - Bella's / Pool (Chefs/Kitchen)

  OVERVIEW: The Cook 2 is responsible for the daily mis en place of his or her station, adhering to recipe cards and ensuring the standards of quality are being met. Must be proficient in all cooking techniques. Must prepare for all banquet events as needed and execute in a timely fashion if in the banquet kitchen. Must prepare and execute all menu items for their station if in an outlet according to the recipe cards to ensure that quality standards are being met.

Apply for these jobs at https://careers.wincomehospitality.com/westin-anaheim/jobs